Shipping policy

Shipping Policy
Order Processing TimeOrders are typically processed within 1–2 business days after payment is confirmed2.Orders placed on weekends or holidays will be processed on the next business day.

Shipping Locations
We currently ship to the following region United Arab Emirates. if your location is not listed, please contact us at ecom@toyworlduae.com for further assistance

Shipping Charges
    • Shipping costs are calculated at checkout based on the selected shipping method and delivery location.

    • Across UAE 24 HRS from the date of order placement. 

    • Free shipping may be available for orders over a certain amount (e.g., Free Shipping on Orders Over AED100).

Tracking Order
    • Once your order ships, you’ll receive a confirmation email with a tracking number.

    • You can track your order status at any time by logging into your account or visiting the carrier’s website.

Order Tracking
Once your order ships, you will receive a confirmation email with a tracking number. You can track your order status at any time by logging into your account or visiting the carrier’s website.

Undeliverable Packages
If a package is returned to us due to an incorrect or incomplete address, or if the delivery is refused, we will: Notify you via email. Offer to re-ship the order (additional shipping fees may apply) or issue a refund minus the original shipping charges.

Lost or Damaged Shipments
If your order arrives damaged or does not arrive at all , please contact us within 7 days of the expected delivery date. We will work with the carrier to investigate and may offer a replacement or refund based on the outcome.